Store Terms & Conditions

Welcome to Aircooled Hut UK LTD

Please be aware that if you continue to browse and use our website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy lay out our relationship with you in relation to our website. If you disagree with any part of these terms and conditions, please do not use our website.

Offers/Discounts

  •  Discounts will only apply to the selected items.

  • Offers are subject to stock availability & we reserve the right to amend the price should it be necessary/ regardless of if payment has been made. 

  • This offer is only available to retail customers, and will not work in conjunction with any other promotion codes, discounts or sale parts.

  • Only one offer/discount code can be used at once.

  • Exclusions include but are not limited to TMI, Newton Commercial, Special Order Products, Engines, Gearboxes, Gift Vouchers and Sale Items

  • Aircooled Hut UK LTD reserve the right to withdraw any parts from this promotion at any time, regardless of whether a payment has been made against them.

  • In the event of a part being withdrawn from the promotion, customers will be offered a refund of any money already paid, or a credit against other parts.

  • Any refunds will take into account the discount.

  • Refunds & Returns can take up to 28 days to process.

  • Your statutory rights as a consumer are not affected.

RETENTION OF TITLE

  • All goods remain the property of Aircooled Hut UK LTD until paid in full.

  • We reserve the right to charge interest on overdue accounts. Any cost associated with the collection of outstanding debts will be forwarded to the debtor.

DELIVERY/CARRIAGES/SHORTAGES/MIS-SUPPLIED PARTS

  • Wherever possible parts should be checked for damage prior to signing for your delivery. Any damage should be noted on the courier’s paperwork. Any shortages or damages must be reported to Aircooled Hut UK LTD as soon as possible after delivery.

  • Orders from outside the UK may be subject to taxes and duties when they arrive. Aircooled Hut UK LTD are not responsible for these charges. You are advised to research possible charges that could be imposed before placing and confirming your order. If import duties / taxes are not paid for by yourself when the shipment arrives at the destination, resulting in the order being returned to us or destroyed by customs, we will not be able to provide you with a refund or any other compensation.

28 DAY RETURNS POLICY

  • The 28 Day Returns period is calculated from the date of the parts being dispatched, not delivered.

  • Goods returned after the 28 day period will not be eligible for a refund

    • Manufacturer warranty may offer exceptions – please see section on Warranties.

  • Returned goods must not have been fitted and must be in a re-saleable condition and in original packaging, unless faulty.

  • Whilst we make every effort to provide accurate information, it is your responsibility to check that the parts are correct for your vehicle before fitting.

  • The following are exclusions to our 28 Day Returns policy:

    • Parts that have been painted or modified cannot be returned.

    • Returns are not possible on tools or electrical goods that have been fitted unless they are found to be faulty.

    • Special order items cannot be cancelled or returned, unless faulty or supplied incorrectly.

    • Gift Vouchers cannot be refunded/Refunded in whole or part.

  • Unwanted goods cannot be returned after 28 days.

  • Before returning any goods please email us for a returns form/Number and complete form to send in with item.

  • Like for like replacements are only available for faulty or damaged items, we do not offer replacements for unwanted or incorrectly ordered goods.

  • Returned items will be checked by one of our specialists to ensure they meet the criteria set out in this returns policy.

  • All goods are sold in accordance with the Consumer Contracts Regulations.

  • This does not affect your statutory rights.

  • Please use the following address for all returns:

Returns Department:
Unit D, Crewe Close, Blidworth, Mansfield. Nottinghamshire. NG21 0TA. 

GUARANTEE

  • All products are supplied and guaranteed in accordance with manufacture specifications. Any item which is proved and admitted by the manufacturer to be defective due to material or structural defect will be replaced free of charge or credited in full at our discretion.

  • Under no circumstances will we accept liability for consequential loss or damage or pay for any repairs or alterations without prior authorisation.

  • In the event of a guarantee claim, notification must be both verbally and in writing immediately a fault is discovered. The purchaser must provide full particulars and facilities to enable us to verify the claim.

  • Parts sold by Aircooled Hut UK LTD are supplied for use on applicable road going vehicles. There is no warranty offered or implied on parts purchased and fitted to non-road going vehicles such as Aircraft.

  • Performance parts carry no warranty from the manufacturer and as such cannot be guaranteed by Aircooled Hut UK LTD. This is due to the nature of the intended use.

ENGINES AND GEARBOXES

  • In the event of a warranty issue with your engine or gearbox please contact us by telephone or email at the earliest opportunity. Engine and gearbox warranties vary depending on each product; our team will be happy to advise on this, please call to discuss.

OUT OF STOCK PARTS

  • Parts are not always available from stock, in such cases we will notify you stating parts will be ordered & giving an estimate on arrival times. If we don't hear from you within 48 hrs we will order the parts (at which point there will be no further chance to cancel he order)
     

  • ENGINE BUILD DEPOSITS

  • Engine deposits are placed to secure a place on the build list & as such cannot be refunded if you wish to cancel.

PRICES

  • Whilst we make every endeavour to adhere to our published prices, we reserve the right to amend them to those current at the date of dispatch

  • PRODUCT INFORMATION

  • Any information provided on our website, or in advice provided by us as part of our sales service, is as accurate as we can be. In all instances it is the responsibility of the purchaser to ensure that the parts supplied are suitable and correct for the required application.

  • WARRANTY 

  • See warranty under 'about us' section from the home page.

  • Or by copying & pasting this to your web browser address bar. https://www.aircooledhut.co.uk/warranty

  • (Using our site or emailing us to order engines or parts assumes you have read & accepted these conditions)

COMPANY INFORMATION

  • Aircooled Hut UK LTD, a registered company in England and Wales No: 11579950, VAT No: 330785502, EORI: GB330785502000.

  • Registered Address:

  • Unit D, Crewe Close, Blidworth, Mansfield. Nottinghamshire. NG21 0TA.